Top 10 most complained about shopping websites
- By Wang Yanfang
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E-mail China.org.cn, September 5, 2013
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Tencent Ecommerce
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Tencent Ecommerce |
Percentage of complaints: 13.46%
Response rate: 78%
Starting out in 2006, Tencent Ecommerce is an online shopping unit of China's leading Internet company Tencent. It mainly offers internet users online e-transaction services, both physical and virtual. Most of the complaints concerned customer dissatisfaction about the company’s after-sales services.
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