Top 10 most complained about shopping websites
- By Wang Yanfang
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E-mail China.org.cn, September 5, 2013
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Gome online
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Gome online |
Percentage of complaints: 12.57%
Response rate: 70%
Gome.com.cn is the online shopping site of Chinese home appliance and consumer electronics giant Gome. It mainly sells products covering household appliances, maternal and children’s articles, cosmetics, digital products, clothing and jewelry. Most complaints concerned the retailer’s cash-for-energy-saving program.
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